Dr Chonco Medical Practice
Last updated: February 2026
Dr Chonco Medical Practice is committed to protecting your privacy and ensuring that your
personal information is collected and used properly, lawfully, and transparently in
accordance with the Protection of Personal Information Act (POPIA) of South Africa.
1. Information We Collect
We may collect the following personal information when you use our website or services:
Full name and surname
Contact details (phone number, email address)
Appointment and booking information
Medical information provided voluntarily for consultation purposes
Any information submitted through contact or booking forms
2. How We Use Your Information
Your information is used to:
Schedule and manage medical appointments
Communicate with you regarding bookings or enquiries
Provide medical and healthcare services
Comply with legal and regulatory requirements
Improve our services and website functionality
We do not sell, rent, or trade your personal information to third parties.
3. Protection of Medical Information
All medical and health-related information is treated as strictly confidential.
Access is limited to authorised personnel only and handled in accordance with professional
medical ethics and applicable laws.
4. Information Sharing
We may only share your information when:
Required by law
Necessary for medical care or referrals (with appropriate consent)
Needed to operate essential services (such as secure booking systems), under strict
confidentiality agreements
5. Data Security
We take reasonable technical and organisational measures to protect your personal
information against loss, misuse, unauthorised access, or disclosure.
6. Your Rights
You have the right to:
Request access to your personal information
Request correction or deletion of inaccurate information
Withdraw consent where applicable
Lodge a complaint at the practice
7. Cookies
Our website may use cookies to enhance user experience and improve website
performance. You may disable cookies through your browser settings if you prefer.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the
privacy practices of those sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this
page.
If you have any questions about this Privacy Policy or how your information is handled,
please contact us:
Dr Chonco Medical Practice
� 1461 Intubane Crescent, Ext 5, Embalenhle, 2285
� +127 (17) 001-0002
� info@drchonco.co.za
� www.drchonco.co.za